Legal

Terms of Service

Last updated: May 2025

Please read these Terms of Service ("Terms") carefully before using the website or services operated by TechHive LLC("TechHive," "we," "us," or "our"). By accessing our site or engaging our services, you agree to be bound by these Terms.

1. Services

TechHive provides digital services including web design, application development, cloud infrastructure, IT helpdesk, voice communications, and cybersecurity consulting. Specific deliverables, timelines, and pricing are defined in individual project agreements or statements of work ("SOW") agreed upon in writing prior to project start.

2. Client Responsibilities

By engaging TechHive, you agree to:

  • Provide accurate information, access credentials, and materials necessary to complete the project
  • Review and approve deliverables within agreed timeframes
  • Ensure you have legal rights to any content, branding, or third-party assets you provide
  • Promptly communicate changes in project scope through proper channels

3. Payment Terms

Payment schedules are outlined in each project SOW or invoice. Unless otherwise agreed:

  • A deposit (typically 50%) is required before project work begins
  • Remaining balance is due upon project completion or as milestones are met
  • Invoices are payable within 14 days of receipt
  • Late payments may incur a 1.5% monthly interest charge
  • TechHive reserves the right to pause work on accounts with outstanding balances

4. Intellectual Property

Client-owned assets: Upon full payment, clients receive ownership of final deliverables specifically created for them (e.g., custom design files, source code unique to their project).

TechHive-retained assets: We retain rights to proprietary frameworks, libraries, tools, and methodologies developed independently. We may use non-confidential project work in our portfolio unless otherwise agreed.

Third-party components: Software, plugins, or assets licensed from third parties remain subject to their respective license agreements.

5. Confidentiality

Both parties agree to keep confidential any non-public information shared during the engagement. This includes business processes, credentials, pricing, and proprietary data. Confidentiality obligations survive the termination of our working relationship.

6. Limitation of Liability

TechHive's total liability for any claim arising out of or related to our services shall not exceed the total fees paid by the client for the specific service giving rise to the claim.

We are not liable for indirect, incidental, consequential, or punitive damages including lost profits, data loss, or business interruption, even if advised of the possibility of such damages.

7. Warranties and Disclaimer

TechHive warrants that services will be performed in a professional manner consistent with industry standards. We will correct material defects in our work reported within 30 days of delivery at no additional charge.

Except as expressly stated, services are provided "as is." We disclaim all other warranties, express or implied, including warranties of merchantability or fitness for a particular purpose.

8. Termination

Either party may terminate a project engagement with 14 days written notice. Upon termination:

  • Client is responsible for payment of all work completed to the termination date
  • TechHive will deliver all completed work product upon receipt of final payment
  • Deposits are non-refundable unless TechHive is the terminating party without cause

9. Governing Law

These Terms are governed by the laws of the State of Florida. Any disputes shall be resolved in the courts of Palm Beach County, Florida. Both parties consent to this jurisdiction.

10. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted with a revised "Last Updated" date. Continued use of our services after changes constitutes acceptance.

11. Contact

Questions about these Terms? Reach us at:

TechHive LLC

West Palm Beach, FL

help@techhive.services

(561) 223-9489

TechHive